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FREQUENTLY ASKED QUESTIONS

  • Can I change or cancel my order?
    We understand that sometimes customers may change their minds after placing an order. If you have ordered an item that you wish to cancel, we ask that you contact us within the first hour of placing your order. For returns or exchanges, all glasses are eligable for a refund within a 28 day period as long as they are in re-sellable condition and without any damage.
  • Do our Sunglasses have UV protection?
    Yes. All of our sunglasses have UV400 protection. This protection filters out up to 99% of UVA and UVB rays.
  • What payment methods does Look Here London accept?
    You can pay using all major international credit and debit cards including American Express. We also accept payments through Apple Pay and Paypal. Our payment portal does not receive or store any of your card details on our servers.
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